Privacy Policy

1. Information We Collect

ChatLucid collects information you provide directly, including your name, email address, and organization details when you create an account.

2. How We Use Your Information

We use your information to provide and improve our services, communicate with you, and ensure platform security.

3. Your API Keys

ChatLucid operates on a BYOK (Bring Your Own Keys) model. Your API keys are encrypted and stored securely. We never use your keys for any purpose other than making API calls on your behalf to your chosen AI providers.

4. Data Storage

Your data is stored securely using industry-standard encryption. Conversation logs and analytics are stored in your dedicated database instance.

5. Third-Party Services

When you use ChatLucid, your requests are sent to the AI providers you've configured (OpenAI, Anthropic, etc.). Please review their privacy policies as well.

6. Data Retention

We retain your data for as long as your account is active. You can request deletion of your data at any time.

7. Your Rights

You have the right to access, correct, or delete your personal information. Please Contact Us for requests.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this privacy policy, please Contact Us.